Terms of Service
Last updated: August 29, 2024
1. Acceptance of Terms
By accessing and using the services of Sparkle Terrace UK Education Abroad ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
Sparkle Terrace provides educational consultancy services including but not limited to:
- University admission guidance and application assistance
- Student visa application support
- Accommodation arrangement services
- Educational counseling and career guidance
- Document preparation and verification assistance
3. Client Responsibilities
3.1 Information Accuracy
Clients must provide accurate, complete, and current information. Any false or misleading information may result in application rejection or service termination.
3.2 Document Submission
Clients are responsible for providing all required documents in the specified format and timeline. Delays in document submission may affect application deadlines.
3.3 Fee Payment
All service fees must be paid according to the agreed payment schedule. Services may be suspended for non-payment.
4. Company Responsibilities
4.1 Professional Service
We will provide professional consultancy services with reasonable care and skill, in accordance with industry standards.
4.2 Confidentiality
We will maintain the confidentiality of all client information and documents, except where disclosure is required by law or necessary for service provision.
4.3 Best Efforts
While we will make best efforts to secure university admissions and visa approvals, we cannot guarantee successful outcomes due to factors beyond our control.
5. Limitations and Disclaimers
5.1 No Guarantee
We do not guarantee admission to any specific university or approval of visa applications. Success depends on various factors including academic qualifications, competition, and immigration policies.
5.2 Third-Party Decisions
University admissions and visa decisions are made by independent institutions. We are not responsible for their decisions or policies.
5.3 External Changes
We are not liable for changes in university requirements, immigration laws, or other external factors that may affect applications.
6. Refund Policy
6.1 Service Commencement
Refunds may be available if services have not commenced. Once services begin, fees are generally non-refundable.
6.2 Service Completion
If we fail to provide agreed services due to our fault, a partial refund may be considered on a case-by-case basis.
6.3 Client Withdrawal
If a client withdraws from services, refunds will be calculated based on services already provided and costs incurred.
7. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Sparkle Terrace or its licensors and is protected by copyright and other intellectual property laws.
8. Limitation of Liability
To the maximum extent permitted by law, Sparkle Terrace shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
9. Indemnification
Clients agree to indemnify and hold Sparkle Terrace harmless from any claims, damages, or expenses arising from their use of our services or violation of these terms.
10. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms. Please review our Privacy Policy for details.
11. Termination
Either party may terminate the service agreement with written notice. We reserve the right to terminate services immediately for breach of these terms or non-payment of fees.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.
15. Contact Information
For questions about these Terms of Service, please contact us:
Sparkle Terrace UK Education Abroad
29 Green Ln, London NW4 2AG, United Kingdom
Phone: +443457744277
Email: [email protected]